Privacy Policy/GDPR/Cookie Law

Privacy Policy/GDPR/Cookie Law

Data managed by:

Luigi Coletti
Kleos SA
Corso San Gottardo 32
6830 Chiasso
E-mail: contact@kleos.online
Tel .: +41 91 210 59 38
Fax: +41 91 210 34 95

Kleos acknowledges and adopts the legislation on the protection of personal data of users ((General Data Protection Regulation- UE 2016/679) and undertakes not to disclose, use or accumulate personal data of users and make only the strictly necessary use for which the user has granted them.

In particular, according to the current European cookie law, all interested parties are informed that they use the site that:

personal data provided during contact, purchases or requests through the appropriate form, e-mail, telephone or fax will be processed for the sole purpose of carrying out the requested service or to respond to any special requests or requests for services accessories;
the provision of data is optional, but an incompleteness of the same may make it impossible to provide the requested services;
the data provided will be processed with computerized and manual procedures aimed at ensuring the confidentiality and integrity of the same, only by authorized personnel;
the data could be communicated to third parties only to guarantee the performance of the services contracted (ex: transporters for deliveries);
the data controller is indicated above;
at any time you can exercise, without any formality, by registered letter or email to the address above, the rights listed below:
1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him / her, even if not yet registered, and their communication in intelligible form.

2. The interested party has the right to obtain the indication:
a) of the origin of personal data;
b) of the purposes and methods of the processing;
c) of the logic applied in case of treatment carried out with the aid of electronic instruments;
d) of the identifying details of the holder, of the responsible and of the designated representative according to article 5, paragraph 2;
e) of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

3. The interested party has the right to obtain:
a) updating, rectification or, when interested, integration of data;
b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where this fulfillment is it proves impossible or involves a use of means manifestly disproportionate to the protected right.

4. The interested party has the right to object, in whole or in part:
a) on legitimate grounds, to the processing of personal data concerning him / her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

 

Method of handling personal data

SSL Certification:

Kleos guarantees that every data sent to our servers is encrypted thanks to the SSL security certificate used on our sites. More information: https://www.websecurity.symantec.com/it/it/security-topics/what-is-ssl-tls-https

Newsletter: on the following link, details on the processing of your data at our newsletter partner, to whom we rely as an industry leader and reliable from the point of view of security and privacy: https://kb.mailchimp.com/accounts/management/about-the-general-data-protection-regulation Physical security of data hosted on our sites: Kleos uses the hosting service offered by Aruba.it, a partner of excellence also from the point of view of security. The servers that host our sites are subject to both electronic and physical surveillance by the security service. More information: https://www.datacenter.it/en/aruba-data-center-security.aspx

Request for personal data cancellation

At any time you can request the cancellation of any personal data in our possession simply by contacting us with the methods indicated at the beginning of this page.
We will perform the complete removal of your data within the next business day.
With regard to the newsletter, the cancellation is made by simply clicking on the inscription at the bottom of each email, which generates the safe, permanent and automatic removal of your email and contact details at our partner Mailchimp (with the methods indicated in the previous chapter) .

Procedures in the event of unauthorized disclosure or loss of data

Kleos undertakes to carry out the following procedures if the personal data of users are disclosed against our will (in the unlikely eventuality of server security flaws, human errors, etc.):

  • promptly inform the Telecommunications Authority, as required by law
  • promptly inform the user
  • change the access passwords of the users and contact the users to provide the procedure to get the new one,
  • dialogue with our hosting partners to resolve critical issues and inform all users about the resolution of the same, in addition to the consequences.

Policy on the use of cookies

Cookies are small packages of information stored by your web browser. They are inserted into your web browser by the websites you visit. If you do not want cookies to be used, please read below for more information on how to manage or disable cookies in the privacy settings of your web browser. If you choose to disable cookies, the site may no longer function properly.

The cookies on this site are used to maintain the functionality and in general to continuously improve the services we offer you through the site. During this process no personal information is stored and the information collected is used only in aggregate.

Below is a detailed description of the cookies used on this site.

Which “cookies” are or could be used on this website?

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.

Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy – Opt Out

Tracking conversions of Google AdWords (Google Inc.)

Tracking conversions of Google AdWords (Google Inc.)

Google AdWords Conversion Tracking is a statistics service provided by Google Inc. that links data from the Google AdWords ad network with actions taken within this Application.

Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of styles of character managed by Google Inc. that allows this Application to integrate such contents within its pages.

Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy

Mailform:
Used for the correct sending of information request to the company.
Personal data collected: None.
Place of processing: Switzerland

Like button and Facebook social widgets (Facebook, Inc.)

The “Like” button and Facebook social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal data collected: cookies and usage data.
Place of processing: USA –Privacy Policy

+1 button and Google+ social widgets (Google Inc.)

The +1 button and Google+ social widgets are services for interacting with the Google+ social network, provided by Google Inc.

Personal data collected: cookies and usage data.
Place of processing: USA –Privacy Policy

Cookie name: wordpress_ Purpose: When a user logs in the administrative area of ​​the site, this cookie is used to store authentication data. Its use is limited to the area of ​​the administration panel. Duration: Session. End with closing the browser. Type: WordPress technical cookie.

Cookie name: wordpress_logged_in_ Purpose: After logging in to the administrative area, WordPress sets this cookie, which indicates when you are logged in, and who you are, for greater use of the interface. Duration: Session. End with closing the browser. Type: WordPress technical cookie.

Cookie name: wp-settings-1 Purpose: This cookie is used to customize the display of the administration interface, and possibly also the interface of the main site. Duration: 1 year. Type: WordPress technical cookie.

Cookie name: wp-settings-time-1 Purpose: This cookie is used to customize the display of the administration interface, and possibly also the interface of the main site. Duration: 1 year. Type: WordPress technical cookie.

Cookie name: wordpress_test_cookie Purpose: This cookie is set when accessing the login page. The cookie is used to check if your browser is set to allow or refuse cookies. Duration: Session. End with closing the browser. Type: WordPress technical cookie.

Cookie name: woocommerce_cart_hash Purpose: This cookie contains information on the entire cart and help WooCommerce know when the information in the cart changes. No personal information is stored within this cookie. Duration: Session. End with closing the browser. Type: WordPress WooCommerce plugin cookie.

Cookie name: woocommerce_items_in_cart Purpose: This cookie contains information on the entire cart and help WooCommerce know when the information in the cart changes. No personal information is stored within this cookie. Duration: Session. End with closing the browser. Type: WordPress WooCommerce plugin cookie.

Cookie name: woocommerce_recently_viewed Purpose: This cookie is used to view recently viewed products. No personal information is stored within this cookie. Duration: Session. End with closing the browser. Type: WordPress WooCommerce plugin cookie.

Cookie name: wp_woocommerce_session_ Purpose: This cookie contains a unique code for each user, so that you can find the cart information from a database created for each user. No personal information is stored within this cookie. Duration: 2 days. Type: WordPress WooCommerce plugin cookie.

Cookie name: cookie_notice_accepted Purpose: Facilitates the user’s navigation, avoiding that the short information on the cookies present in the banner reappears in the case of links to the site made within the deadline. It is activated by clicking “ok” on the banner or by scrolling the screen. Duration: 1 year. Type: Cookie Cookie Notification Cookie WordPress.

Cookie name: _ga Purpose: Used by Google Analytics to distinguish unique users by assigning them a randomly generated number as a client identifier. It is included in every page request in a site and used to calculate visitor, session and campaign data for site analysis reports. Duration: 2 years. Type: Third-party cookies (Google Analytics).

This site is developed on the WordPress platform and in the online shop we used the WooCommerce plugin (third-party service) of WordPress.

To learn more about the cookies used by WordPress and WooCommerce, we recommend that you visit the following links:

http://codex.wordpress.org/WordPress_Cookies

http://docs.woothemes.com/document/woocommerce-cookies/

The site includes other services provided by third parties, such as the link to pages or social network services. In particular, the site presents social plugins for Facebook, LinkedIn, Twitter, Google+, Pinterest, Tumblr. These plugins do not necessarily set a cookie, but if it is already present on the visitor’s computer, they are able to read it and use it according to its settings. The collection and use of information by these third parties are governed by their respective privacy policies.

We do not try to collect your personal information and if we do so we are committed to making it anonymous as soon as possible.

How can I manage the use of cookies on this site?

All browsing technologies allow you to manage cookies in the cookie folder of your web browser. This means that you can delete cookies from your cookie folder at the end of the visit to our site or you can set your preferences on the use of cookies before starting to browse our site. As already indicated, the cancellation or refusal of cookies may adversely affect your browsing experience on our site.

For more information visit the specific page of the web browser you are using:

Internet Explorer: https://support.microsoft.com/en-us/kb/278835/en (this page contains more information for different versions of IE – the mobile version is available at

http://www.windowsphone.com/it-it/how-to/wp7/web/changing-privacy-and-other-browser-settings ).

Chrome: https://support.google.com/chrome/answer/95647?hl=it

Safari: http://www.apple.com/it/support/?path=Safari/5.0/it/9277.html or ( https://support.apple.com/it-it/HT201265  mobile version )

Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie?redirectlocale=en-US&redirectslug=Enabling+and+disabling+cookies

Blackberry: http://docs.blackberry.com/it-it/smartphone_users/deliverables/32934/Turn_off_cookies_in_the_browser_60_1072866_11.jsp

Android: https://support.google.com/chrome/answer/95647?hl=it&co=GENIE.Platform=Android

Opera: http://www.opera.com/help/tutorials/

 

Procedures in the event of unauthorized disclosure or loss of data

Kleos undertakes to carry out the following procedures if the personal data of users are disclosed against our will (in the unlikely eventuality of server security flaws, human errors, etc.):

promptly inform the user change the access passwords of the users and contact the users to provide the procedure to get the new one,

dialogue with our hosting partners to resolve critical issues and inform all users about the resolution of the same, in addition to the consequences.

Contacts

If you have other questions about how we process your personal information or if you intend to exercise your rights under this policy, you can contact us by clicking here.

Updated on 28 March, 2018